Integrations
Freshdesk
Visual Support For Freshdesk
Get high value from Viewabo’s integration with Freshdesk for a speedier and easier customer support workflow.
Viewabo on Freshdesk Marketplace
Have visual support at your fingertips after creating a new ticket. Start a live video session from Viewabo on the right-hand side so you can see issues in seconds.
Viewabo brings a speedier diagnosis process to Freshdesk by enabling agents to point out specific areas of issues on-screen through simple real-time annotations.
Send a video request link to customers directly from Freshdesk tickets so they can record and submit a video of their issues to you when it’s beyond business hours.
Know what happened in each support activity by clicking on Viewabo recording link in the note which is associated with the ticket. Keep a record for future reference.
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Try and see how Viewabo makes your support processes easier and faster than before.
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How does Viewabo Remote Visual Support Software help?
Are you a company interested in testing our Viewabo Freshdesk integration at scale? Contact us.
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